These are the questions we are asked most before a booking. If yours is not here, message us on WhatsApp or Telegram and we will answer.
Frequently asked questions
Frequently asked questions
How do I book?
Through the form on this site, or on WhatsApp or Telegram. Send us the route, date, time and the number of passengers and suitcases. The full steps are in how to book.
Is the price per person or per vehicle?
Per vehicle. It depends on the route and the category: sedan, minivan or van.
Does the price include tolls?
We state this in every quote so you know exactly what the price covers.
What if my flight is late or early?
We follow the actual time using your flight number and adjust the pick-up time.
Where does the driver meet me at the airport?
In the arrivals hall, holding a sign with your name. Before the trip you receive the driver's details by message.
How many suitcases can I bring?
It depends on the vehicle. Tell us how many large and carry-on bags you have and we assign the right vehicle.
Do you have seats for babies and children?
Yes, on request. Tell us each child's age when booking.
Can I travel with my pet?
Yes, with advance notice. Tell us the animal's size and whether it travels in a carrier.
Do you do long-distance trips?
Yes. We drive from Buenos Aires to the Atlantic coast, Rosario, Córdoba and other cities. See our long-distance destinations.
Do you cross into Paraguay and Brazil?
Yes. We arrange the crossing and tell you which documents each passenger needs for their nationality. See transfers to Paraguay and to Brazil.
Which languages do you answer in?
By message we answer in English, Spanish, Portuguese and Russian.
How do I cancel or change a booking?
Tell us in the same chat as your booking. The terms are on the booking terms page.